Improving the crisis management system based on the experience of the 2024 floods in Poland

Abstract

The aim of this paper is to present proposals for improving the Polish crisis management system in the context of the experiences of the flood that took place in Poland in 2024. The publication is based on current research and has both cognitive and practical aspects. It touches upon an extremely important issue, namely how to protect human life and health during floods. Research methods: The primary research method was qualitative empirical analysis, conducted using open-ended in-depth interviews. The interviews were conducted with representatives of the management staff of local government administration and district crisis management centres who performed their professional duties during the flood that occurred in September 2024. Empirical analysis was supplemented by a theoretical method consisting of a critical review of the literature on the subject and a method of deductive reasoning. The subject of the research was the forms of support considered crucial in the context of the flood that occurred in Poland in September 2024, as well as a catalogue of problems and challenges revealed during rescue and relief operations. The main objective of research was to formulate proposals for improving the crisis management system in the event of a flood, taking into account the experiences and problems identified during the events of September 2024. The study formulated two main research questions: (1) What were the key problems faced by residents of the areas affected by the floods in September 2024? and (2) What types of assistance should be provided to effectively minimise the negative effects of this event? Main conclusions: The crisis management system should consider regulating the following issues: 1) crisis response training for employees of educational and care facilities where minors are present; 2) precise designation of evacuation sites appropriate to the type and scale of the threat; 3) organization of temporary accommodation and replacement locations for victims; 4) improvements to ensure rapid assessment of damaged buildings and repair assistance; 5) measures aimed at the rapid restoration of infrastructure and sanitary conditions; and 6) an increase in the number of administrative staff commensurate with the scale of the crisis.