ZIELIŃSKA-CHMIELEWSKA, Anna; MRUK-TOMCZAK, Dobrosława; STELMACH , Katarzyna. Designing customer experience on the example of a steam screening service. Management and Administration Journal, [S. l.], v. 65, n. 4, 2025. DOI: 10.34739/maj.2025.04.03. Disponível em: https://czasopisma.uph.edu.pl/znadministracja/article/view/4088. Acesso em: 1 may. 2026.